Refund policy

Once you receive the item by the courier, try the product and our shipping company waits you 5-10 minutes.

In case you no longer wish to have the product or you want to exchange it, you can return it to the courier and only pay the shipping fees.

According to consumer protection law, any item from AURA collection is non-exchangeable and non-refundable. 
If you don't need the item, please return it with the courier before he leaves.
This will be the only way to make a refund or exchange .

 Partial returns are not allowed, You must either accept the entire order or return it in full, if you'd like to refund or exchange any item, please reach out to us within 3 days of receiving your order.